FAQs

Is this system really just a surface cleaning type method of cleaning?

When using Trinity machines, most carpet are done by encapsulating the soil load, not by removing it.  This eliminates the need for a lot of pads to be used during the cleaning process, plus fiber are being stripped of and the carpet is actually left cleaner than by any other method or approach.  The advent of the Trinity High Speed machines made carpet cleaning easier, faster, better and much more economical.

Can this type of method truly deep clean a carpet like ``steam cleaning`` can?

Trinity Machines actually cause the carpets to need less cleaning, less often. The encapsulation process, encapsulates the soil, but also the fibers, so they do not attract to each other.

What is the cost of cleaning carpets after you have purchased the system?

The Trinity machines have brought the cost of cleaning to well under 1/2 cent per square foot.

Is there of lot of timely stain treatments before cleaning?

With the Trinity models, the agitation is so extensive that very little spotting is required.

Will the cleaning machine give me years of use?

Absolutely, I used my first “Old Blue” machine for 28 years and it is still going strong.  The Trinity Machines are very durable and clean at many times the speed of the original OP machines.

How many other companies use this system?

100’s of companies now use us exclusively. Although we are not large in size, we DO offer a system that will allow you to out clean your competitors consistently.

What types of people are cleaning with your system?

There are all types, we have people who have their own printing companies, people who were carpet installers, ex music, teachers, preachers, janitors dairymen, chicken ranchers, one man who has used maybe twenty different methods in his career and has settled with this one because it does a better job than all the rest of them. So there are many different backgrounds but one thing is the same about all of them, they want to do the best job of cleaning, not just a cleaning job.

 

It seems the “instant gratification” trait is also found in almost all successful carpet cleaners.

When cleaning olefin berber, what do you do different than other types of carpet? Prespray, pads, moisture, etc.

First off because olefin does not absorb any moisture make sure the prespray is light and do NOT try soaking any bad stains, clean with pads that are WRUNG out, the less moisture the better the pick up and clean on olefin berbers.

How wet should your pads be when OP cleaning? Any exceptions?

With the Trinity machines, you start off with a dry pad and let the spray on the carpet fill it up as you move forward.

What is mandatory after Op'ing a carpet?

Vacuuming the carpet, the nature of OP is to lift the carpet pile, once lifted you will remove more particulates than ever, plus the vacuuming of damp carpet does a great job of grooming the carpet fibers.

How do you know when you are finished cleaning?

With encapsulation and the Trinity machines, a carpet is clean when it LOOKS clean.

What do you do when you have a really bad graphite stain?

Vacuum good and then spray lightly as usual. Clean like normal and what doesn’t come out use a DRY pad on.

What is imperative when cleaning a soft top nylon residential carpet?

With Trinity machines all carpets can be cleaned safely without any fear of distortion or tip blooming. The larger orbit actually helps re-twist the fibers.

What carpets look MUCH better after they are totally dry?

Olefins and polyesters always look much better dry then when they are just finished being cleaned. As a rule, oscillating pad or encapsulated carpet look MUCH better the next day, while hot water extracted carpet often look much worse.

How long should you run a pad or HOW do you know when it is time to change it or turn it over?

With Trinity machines, you can usually run one or two pads to do a whole house. On commercial, you should be 1000 square feet or more per pad.

How do you ELIMINATE wickbacks on a heavy beverage spill?

Clean normally first, if it is quite heavy then use a wet pad followed by a couple of TOTALLY dry pads, they will take up the moisture and the remainder of the beverage spill. One of the myths is that VLM stops wickbacks because it is almost dry, the truth is, it stops wickbacks because we get OUT what is causing it.

Where does the dirt go?

With the Trinity machines and encapsulation the dirt is separated from the fibers, then either the customer vacuums it out, or it goes into the padding as it breaks down.

A brief easy to understand statement on pad cleaning, and the differences between OP and Bonnet cleaning.

With Trinity machines, the fibers are stripped, something OP machines and rotaries can NOT do.

Is it really dry in one hour?

Because of our very low moisture cleaning method, our dry times are about two hours.